after months of hype, endless speculation, and a wave of last-minute rumors about production delays, the iPhone X is finally here. Apple says it’s a complete reimagining of what the iPhone should be, 10 years after the original revolutionized the world. That means some fundamental aspects of the iPhone are totally different here — most notably, the home button and fingerprint sensor are gone, replaced by a new system of navigation gestures and Apple’s new Face ID unlocking system. These are major changes.
New iPhones and major changes usually command a ton of hype, and Apple’s pushing the hype level around the iPhone X even higher than usual, especially given the new thousand-dollar starting price point. For the last few years, we've said some variation of "it's a new iPhone" when we’ve reviewed these devices. But Apple wants this to be the beginning of the next 10 years. It wants the iPhone 10 to be more than just the new iPhone. It wants it to be the beginning of a new generation of iPhones. That's a lot to live up to.
This review is going to be a little different, at least initially: Apple gave most reviewers less than 24 hours with the iPhone X before allowing us to talk about it. So consider this a working draft. These are my opening thoughts after a long, intense day of testing the phone, but I’ll be updating everything in a few days after we’re able to test performance and battery life, do an in-depth camera comparison, and generally live with the iPhone X in a more realistic way. Most importantly: please ask questions in the comments! I’ll try to answer as many of them as I can in the final, updated review.
But for now — here it goes.
at a glance, the iPhone X looks so good one of our video editors kept saying it looked fake. It’s polished and tight and clean. My new favorite Apple thing is that the company managed to move all the regulatory text to software, leaving just the word “iPhone” on the back. The screen is bright and colorful and appears to be laminated tighter than previous iPhones, so it looks like the pixels are right on top. Honestly, it does kind of look like a live 3D render instead of an actual working phone.
But it is a real phone, and it’s clear it was just as challenging to actually build as all the rumors suggested. It’s gorgeous, but it’s not flawless. There’s a tiny sharp ridge between the glass back and the chrome frame that I feel every time I pick up the phone. That chrome frame seems destined to get scratched and dinged, as every chrome Apple product tends to do. The camera bump on the back is huge; a larger housing than the iPhone 8 Plus fitted onto a much smaller body and designed to draw attention to itself, especially on my white review unit. There are definitely going to be people who think it’s ugly, but it’s growing on me.
There’s no headphone jack, which continues to suck on every phone that omits it, but that’s the price you pay for a bezel-less screen with a notch at the top. Around the sides, you’ll find the volume buttons, the mute switch, and the sleep / wake button. The removal of the home button means there are a few new button combinations to remember: pressing the top volume button and the sleep / wake button together takes a screenshot; holding the sleep button opens Siri; and you turn the phone off by holding either of the volume buttons and the sleep button for several seconds and then sliding to power down
And, of course, there’s the notch in the display — what Apple calls the “sensor housing.” It’s ugly, but it tends to fade away after a while in portrait mode. It’s definitely intrusive in landscape, though. It makes landscape in general pretty messy. Less ignorable are the bezels around the sides and bottom of the screen, which are actually quite large. Getting rid of almost everything tends to draw attention to what remains, and what remains here is basically a thick black border all the way around the screen, with that notch set into the top.
I personally think the iPhone 4 is the most beautiful phone of all time, and I’d say the iPhone X is in third place in the iPhone rankings after that phone and the original model. It’s a huge step up from the surfboard design we’ve been living with since the iPhone 6, but it definitely lacks the character of Apple’s finest work. And… it has that notch.
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